THE CHALLENGE A huge transition is under way in how customers buy products and services. The customer landscape is shifting from inside-out (company to prospect) to outside-in (knowledgeable buyer seeks satisfaction). It will require major transformations of organizations, cost structures, accounting and more. BACKDROP Most of my clients are “old school,” regardless of age. In […]
Tuesday, February 26, 2013
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Our conversation this morning with Jim Blasingame of Small Business Advocate focused on a problem he believes is endemic to small business: the owner’s inability (or unwillingness) to rise above fire drills and checkbook management to do the job called “CEO.” Jim believes the next four years will be as turbulent as the past five […]
Countless more ordinary people of equal talent never developed the leadership core required to run the show. Why not?
Thursday, February 20, 2014
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