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About Me

This website offers an insider’s no-holds-barred analysis of leadership behavior and misbehavior in the news; free tools developed over years of practice; videos of CEOs confiding experiences which prepared them to lead; and an opportunity for you to join the community of kindred spirits in sharing questions, stories and viewpoints. Why?

It is my mission in life to share what I have learned with those who aspire to be extraordinary. What gets me up in the morning is the opportunity to help someone grow and be extraordinary. Or, as happens from time to time,  learning that something I said or wrote or did improved someone�s life.

My name is Stephen H. Baum. Not exactly a household name. Until recently, I was working behind the scenes with some of the country’s most admired leaders. On rare occasions, I also I found myself near masks: people who should not have been the boss but got there somehow.

For years, as partner with a big consulting firm, I learned the craft skills of fact-finding, analysis and generation of insights into difficult business problems. Surprising the client with counter-intuitive findings and new insights was the holy grail for many of my colleagues. But understanding people and their behaviors and helping people grow is the most interesting to me and — it turns out — most important. So, when I was invited to chat with the CEO after hours about a sensitive topic, or to design and moderate the off-site of a senior team or to counsel key team members — well, I jumped at the opportunity.

For a decade now, I have been solely a coach — asking the questions and giving the advice that helps people discover the answers themselves. And I have more than a dozen private meetings with business owners and CEOs every month and one group meeting of a dozen leaders. It not only keeps me on my toes, but also gives me insights into the heart and mind (and gut) of today’s bosses. There is a lot to learn. And a lot to share.

We are all the accumulation of our experiences. I have been privileged with so many wonderful ones. Working night shift in a chemical plant during college summers. Supervising a department in a soap factory. Leading a jazz trio in college. A terrific education at Princeton, MIT and Harvard Business School. The experience of playing on varsity teams. Post graduate training in the Pentagon’s Systems Analysis and later as a site visit team leader for the Baldrige National Quality Award. The first ever Services Institute. Starting a business and selling it. Twice. Having two dozen CEOs treat me as a confidante and advisor.

Those who know me know how important family is to me. Different kinds of family. Family at home, family at work and family in community service. At Booz Allen, we used to have “the Cleveland Airport test” — could you stand to be stranded with a person for three hours in the Cleveland Airport? Extracurricular interests enrich our presence and value at work. So for me: jazz piano, storytelling festivals, scuba diving with my eldest son, cooking for and ballroom dancing with my spouse, theater with my younger son the script-writer. And constant learning by every means possible.

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What Made jack welch JACK WELCH

How Ordinary People Become
Extraordinary Leaders

by Stephen H. Baum (Random House)

Most leaders of American companies started out as ordinary people. What prepared them for the top job?

Countless more ordinary people of equal talent never developed the leadership core required to run the show. Why not?

"Lessons for life about the core leadership traits of character, risk taking decisiveness and the ability to engage and inspire followers."
--Jim Clifton, CEO, The Gallup Organization

Read More >>

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Asides
  • Is our behavior in the face of challenge determined at birth or by our environment? Are leaders born rather than made?

    My obsession with what makes some ordinary people become extraordinary leaders led to my interviews with dozens of CEOs which Random House published in 2007 and to the Master Class series at Pace. The thesis is that there are particular “shaping experiences” which develop leadership traits and capabilities.

    Epi-genetics is the new field of study that is beginning to confirm that nurture determines a lot about us: our behavior, our illnesses and more. Work on animals and on human twins shows that no matter your genome, there is a system of markers that switch genes on and off in a way that controls your reaction to stimuli. These markers are largely from environmental factors from what happened while you were in the womb, to how you were treated in your childhood, to stressful situations to pollution. And the markers you have accumulated can go-awry as you age.

    The good news is that by treatment, including drugs, these markers can be added or removed.

    Together with breakthroughs in neuroscience (how our brain works during different mental and emotional conditions), we are about to glean powerful new understandings relevant to our lives as well as careers.

    For an intro to the field, view the PBS Nova Science Now program on the subject:

    http://www.pbs.org/wgbh/nova/sciencenow/3411/02.html

    That’s my view. What’s yours?

  • For a few years now, Jim Blasingame and I have shared stories, insights and practical suggestions for survival of small business in tough times. He should be your fave for an unlimited supply of helpful ideas for your business. Go to:

    http://blog.smallbusinessadvocate.com/management-fundamentals/small-business-economic-challenges
    and also to the home page of smallbusinessadvocate.com

    Please let me know how helpful you find this great resource. Jim is, himself, a very successful small business owner who knows whereof he speaks.

  • As I said in a prior post, the fruit vendor on a nearby street corner in New York City told me he is working on becoming a bank holding company so he can get in line for a bailout. Is there no end?

    Today’s announcement it was announced that insurance companies will be allowed to reduce the reserve capital they have to make sure they can pay benefits to customers when the time comes. Isn’t this converting insurers to be like AIG? Isn’t insurance with low reserves the same as gambling?

    There was no accompanying clear and detailed plan for oversight. Just like the billions of dollars that have flowed into the investment bank.

    That’s my view. What’s yours?